![]() ![]() Many Norton offerings come with an additional benefit called the Norton Virus Protection Promise, which includes access to Norton experts who can work with you to diagnose and remove viruses should you run into any problems during your subscription. Norton Power Eraser is a free, downloadable tool that uses aggressive methods to detect threats. In these scenarios, we recommend that you run a scan using Norton Power Eraser. ![]() However, there may be instances where the scan did not detect any threat, or you cannot perform a scan. If you think your computer has been hacked, and have Norton installed on your computer, the best option to rule out a threat infection is to perform a full system scan.
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